Head Office 1.866.747.7615

Medical Health Plans - Privacy Policy

I.D.C. Insurance Direct Canada Inc. ("IDC”)

Our Promise

We are committed to the protection of personal information. We will inform our clients of why and how we collect, use and disclose their personal information, obtain their consent where required, and only handle their personal information in a manner that a reasonable person would consider appropriate in the circumstances. In this privacy policy, "personal information” means information about an identifiable individual whether provided online, in telephone conversations, or in written applications.

Collection, Use and Disclosure

Unless the purposes for collecting personal information are obvious, we will communicate to you the purpose for which the personal information is being collected before or at the time of collection. We will only collect personal information that is necessary to identify you and to provide products, services and other opportunities to you, and to manage your account and services once you become a client.

We may collect, use or disclose personal information without knowledge or consent in the following limited circumstances: where the collection use, or disclosure is permitted or required by law, when the personal information is available from a public source, for the purposes of collecting a debt, to protect us from fraud, or to investigate an anticipated breach of an agreement or a contravention of a law.

We will retain personal information only as long as is necessary to fulfil the identified purposes or a legal or business purpose. We will make reasonable efforts to ensure that personal information is accurate and complete.

We will not disclose any non-public personal information about our clients, or former clients, to anyone, except as is necessary to provide services, or as is otherwise permitted or required by law. We will never sell your personal information.

We have and will continue to implement systems to protect personal information from unauthorized access, collection, use, disclosure, copying, modification and disposal.

Website

Our online forms may request or require you to provide a return email address. This information is used only to respond to requests from you for further information, or to provide you with future online services. We will not sell, share, license, or otherwise distribute your email address.

Browser Information Collected on the Website

Our website logs are not personally identifiable and we make no attempt to link them with the individuals who browse the site. Our websites track information about the visits to our websites. For example, we compile statistics that show the daily number of visitors to our sites, the daily requests we receive for particular files on our websites and what countries those requests come from. These aggregated statistics are used internally to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

Throughout our website, you may find links to third party websites. Please note that we are not responsible for the privacy policies or content on third party sites. It is recommended that you read the privacy policy of third party web sites for your information.

Use of Cookies

We do not use cookies on this site.

Contact Us

If you have any questions about individual, group and family Health and Dental Insurance Plans in Canada, please don't hesitate to contact the President of I.D.C. Insurance Direct Canada as follows:

Maria Watson
Suite 200, 20212 Fraser Highway
Langley, BC V3A 4E6
Tel: 1-604-533-7615
maria.watson@insurancedirectcanada.com